Practical and pricing

Dates spring 2021

Basic mediation course, becoming a qualified mediator and effective negotiator online
Module 1 I CSMC-R - CCIG

Classes from 13.15 / 1.15 PM – 18.30 / 6.30 PM CE(S)T and the 2 full days from 09.15 AM - 18.30  / 6.30 PM CE(S)T

Introduction class  | 14.00 / 2 PM – 16.15 / 4.15 PM CEST


Time table:


June - October 2023 tbd

CPD/accreditation: 55 hours 



Times, language, students:

Training sessions are scheduled to take place from 13.15 – 18.30 Central European Time (CE(S)T).  And the 2 full days of 8 hour teaching sessions take place from 09.15 - 18.30 (CE(S)T). The 2 hour introductory session is from 14.00 - 16.15 (CE(S)T) and the individual 20-30 minute meeting with one of the trainers at the conclusion of the course is scheduled separately.

The exact dates and times of these sessions are subject to review.  They will depend on the locations and geographical time zones of the participants who will have registered for it.  Each training will be limited to 21 students, and there will be at least 2 trainers (not including occasional guest speakers) for groups exceeding 9 participants.  Alternative dates and times may be proposed, to address all participants’ availabilities (e.g., moving some sessions to weekends or evening classes, or doing more sessions on the same day, if needed).  All sessions will be recorded (subject to participants’ permission) to enable students who have to miss a session or part of it to be able to catch up on it in their own time.

All programs will be taught in English, although the trainers will be able to also work for small groups session in German, Dutch, French and Spanish and depending on the number of participants coaching in Greek can also be provided for.


Course Price: 

  • o   Early registration (more than 2 months before the module starts): € 3’955.00/CHF 3’955.00 (not including VAT, if applicable). 
    Members of the SCCM and the Geneva Chamber of Commerce and Industry (CCIG) benefit from a reduced rate of € 3’545.00/CHF 3’545.00 for this module.  The fee includes all training materials and a copy of the book: Toolkit Mediation.

    o   Late registration (two months or less before the module starts): an additional 25% will be added.

If you are a company within the European Union we can arrange for a VAT swap if you have a VAT number of your own.  No VAT will be due for students outside of the EU  who sign up through a company.  Online training for individuals is free of VAT in most countries, including Switzerland.

This training is module 1 of the 3 module 'Mastering Commercial' education of 120 hours. See information here.  


What is included:

Included with the 55+ hours of online training are: an individual coaching session to review your performance during the training and to discuss your intended next steps, and to answer any individual questions you may have.  The price includes course materials, practical checklists, articles, summaries of several negotiation books, an online copy of the book Toolkit Generating Outcomes, and excerpts from the book The Variegated Landscape of Mediation. As well as online copies of chapters from several other books on negotiation and mediation. You will also gain access to Toolkit’s digital learning environment for a period of 1 year following completion of this course.